Effective Date: 4/28/2026
Welcome to FitSwing (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, located at https://fitswing.co.za/, and explains how we collect, use, process, and share your information when you utilize our site to book services, purchase products, or interact with our content.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as booking an assessment or buying merchandise), or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Identity Data: First name, last name, title, and username or similar identifier.
- Contact Data: Email address, billing address, delivery address, and telephone numbers.
- Financial Data: Payment card details or bank account details collected through our secure payment gateways when you make a purchase in our shop or book a service. (Note: FitSwing does not store your direct credit card numbers; these are handled by our third-party payment processors).
- Transaction Data: Details about payments to and from you and other details of products or services you have purchased from us (e.g., TPI Assessments, swing analysis sessions, or WooCommerce shop items).
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive to:
- Fulfill and manage your orders and bookings: To manage your purchases, golf coaching sessions, TPI assessments, and fitness plan registrations made through the website.
- Deliver targeted advertising to you: We may use your information to develop and display personalized content and advertising tailored to your interests and location.
- Administer prize draws and competitions: When you elect to participate in our events or seminars.
- Request feedback: To contact you about your use of our website or services.
- Respond to user inquiries/offer support: To solve any potential issues you might have with the use of our services.
3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps our WordPress and WooCommerce infrastructure function properly (such as keeping items in your shopping cart) and allows us to analyze site traffic to improve user experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
4. How We Share Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
- Payment processing gateways.
- Website hosting and maintenance services.
- Email delivery services.
- Data analytics services.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Your Data Protection Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA) and other applicable privacy laws, you have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party.
7. Changes to This Privacy Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this policy, or if you would like to exercise your rights regarding your personal data, you may contact us at:
FitSwing Pretoria, Gauteng, South Africa Email: veronica@fitswing.co.za